Guest Information
Legal & policies
Guest agreements, privacy, refunds, and house rules for your stay.
Select a Policy Document
Click on any section below to review the specific legal framework governing guest stays and resort amenities.
Terms & Conditions
Governance on room bookings, check-in/out policies, Cedarwood Estate gate protocol, rates, incidentals, and guest liability.
Privacy Policy
Details on how we collect, process, and protect your personal information, booking records, CCTV surveillance, and cookie preferences.
Refund & Cancellation Policy
Comprehensive guidelines on free cancellation windows (48 hours), no-show terms, Paystack & bank refund timelines, and event deposits.
Resort & House Rules
Essential guidelines covering check-in ID requirements, quiet hours (10 PM–7 AM), non-smoking rooms, pool safety, and visitor access.
Need Additional Information?
Our guest relations and legal team are available to answer any questions regarding terms, corporate event contracts, or data protection.