Portland Resort Hotel

Digital privacy

Cookie Policy

How cookies support bookings and protect your session on our website.

Effective August 10, 2026 · Portland Resort Hotel Ltd

Cookie Sections5 Sections

1. What Are Cookies?

Cookies are small text files stored on your computer, tablet, or smartphone when you visit web applications. They allow our website (portlandresorthotel.com) to recognize your device, remember your room reservation preferences, secure your session data, and ensure smooth digital interaction during your visit.

2. Types of Cookies We Use

2.1 Strictly Necessary (Essential) Cookies: These cookies are indispensable for navigating the site and utilizing essential features, such as processing room bookings, saving your cart selections, and completing Paystack payment verification. 2.2 Performance & Analytics Cookies: These cookies gather anonymous statistical information regarding how visitors interact with our website (e.g., peak reservation hours, popular suite views, load speed optimization). 2.3 Preference & Functional Cookies: These cookies remember your preferred currency (NGN ₦), language, and guest login details to deliver a personalized browsing experience. 2.4 Marketing & VIP Loyalty Cookies (Optional): Used to deliver relevant promotional packages, rooftop lounge invitations, and seasonal dining discounts to registered VIP guests.

3. Payment Gateway & Third-Party Cookies

When making online room reservations or lounge voucher purchases, secure third-party payment providers (such as Paystack Nigeria) may set essential session cookies to verify card authenticity, prevent fraudulent transactions, and secure bank transfer tokens.

4. Managing & Disabling Cookies

You can manage your cookie preferences at any time using our website's Cookie Consent Banner or through your web browser settings. Most modern web browsers allow you to block, delete, or receive alerts before cookies are saved. Please note: Disabling strictly necessary cookies may restrict your ability to complete online room reservations or access secure guest portals.

5. Contact Information

If you have questions regarding our Cookie Policy or digital privacy standards, please reach out to our digital team: Portland Resort Hotel Ltd Attn: Web & Data Services Email: privacy@portlandresorthotel.com Phone: +234 812 990 8752